WHAT IS YOUR WARRANTY POLICY ON BOOTS AND OUTERWEAR?

thirtytwo.com offers a 1 year warranty policy from point of purchase on all boots purchased from our online store. All outerwear purchased prior to the 2018 season will have a 1 year warranty policy from point of purchase as well. Any outerwear items purchased from the 2018 season will have a 2 year warranty policy from point of purchase. Each warranty issue is case by case and varies by product. If you purchased from thirtytwo.com and feel you have received defective product please contact customer service:

  • Customer Service Phone: 1(877)838-6437 (Toll Free) or (949)900-2772 (Within California)
  • Customer Service Email: onlinestore@thirtytwo.com
  • We can only help with warranties on orders purchased directly from the Thirty Two website!
  • Please check your spam folder if you have not received a response within 72 hours.

If you purchased your product OUTSIDE of the ThirtyTwo online store, please contact the info below for warranty inquiries:

  • Customer Service Phone: 1(949)900-2731 (Toll Free)
  • Customer Service Email: warranty@thirtytwo.com
  • Please check your spam folder if you have not received a response within 72 hours.